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Returns Policy

Return Policy

All our fabrics are sold by the metre, once a fabric is cut, unfortunately it's non returnable unless faulty.  

We do not offer a refund on samples, or Gift Vouchers or Cut fabrics

We do offer a 14 day change of mind guarantee , if you are not completely  happy with your goods (excludes fabrics) please return to us and we will be happy to offer you a full refund- please note goods need to be in perfect condition as sold to you. 

We reserve the right to refuse an exchange or refund, if the goods returned are not in a saleable condition or are damaged.  

The buyer is responsible for any return delivery charges unless faulty.

A refund will be processed 7 days from when the order is received back to us, to your original payment method.

If your goods are faulty, you must contact us within 7 days of your receipt, 

We are more then happy to assist you. 

Return Address-

Hellerslea Returns

3-5 Lugley Street


Isle of Wight

PO30 5HD

Our Return/ Refund Policy runs alongside your rights under the Distance Selling Regulations-Please contact your local Citizen Advice Bureau for more information.

Hellerslea Fabrics Ltd
Registered Address
3-5 Lugley Street
Isle of Wight
PO30 5ND
Company No-4540104
VAT No- 107518287
Company No 450104